For DTC and e-commerce brands ready to scale past the easy first $5M. We rebuild storefronts, retune paid media, and rewire lifecycle automation around blended ROAS, repeat rate, and contribution margin — the metrics that actually compound.
Every e-commerce team we meet has heard the same pitches: "double your traffic," "fill your funnel." But traffic isn't pipeline, leads aren't qualified, and a clean dashboard isn't a healthy CAC. Three patterns we see in nearly every account that joins us mid-stage.
You're paying for clicks, ranking for keywords, generating leads — and your sales team still says "we don't have enough." The problem isn't volume. The problem is that nothing upstream is calibrated to what closes.
Your CAC payback report shows a single number. But under the surface, two segments are wildly profitable, two are barely breakeven, and one is actively destroying your unit economics. Without segment-level attribution, you're flying blind on every channel decision.
A qualified lead hits your CRM, sits for 3 days, gets a generic outbound sequence, and goes cold. Your highest-intent leads — the ones who'd close — are getting the same playbook as cold inbound. Lifecycle automation isn't optional at this stage.
Same methodology we run for every client, recalibrated for e-commerce unit economics. Every stage produces a measurable artifact your team can defend. No discovery decks. No 60-day "strategy phases" that produce a PDF.
14-day forensic on your funnel: ICP segmentation, channel-level CAC, qualified-lead conversion paths, and revenue attribution. We surface what's actually paying back.
Sharpen the message for the segment that pays back. Rebuild positioning, page narratives, ad creative, and lifecycle sequences around the ICP segment carrying your unit economics.
Rebuild what's broken: site, conversion paths, paid funnels, SEO content, and lifecycle automation. Everything wired to a single source of truth for attribution.
Compounding monthly retainer: paid scale-up, SEO content velocity, lifecycle expansion, and quarterly attribution reviews tied to your board metrics, not ours.
The unsexy operational details that determine whether your retainer pays back. Worth comparing before you sign anywhere — including with us.
Eight of the most common questions we field on first calls with e-commerce founders and growth leaders. If something here isn't covered, the strategy call is the right place to dig in.
Pick the path that fits where your team is right now — a strategy call to map the gaps, a written proposal scoped to your funnel, or a deeper audit of what's actually paying back in your current programs.
A sampling of recent engagements that match this work.
A Swedish sustainable furniture brand replaced a plugin-bloated 15-second site with a custom lightweight rebuild — 28% conversion lift, 82% fewer server requests, place2place API integration.
A pioneering reusable-writing-tablet brand cut acquisition costs to $31 per conversion + boosted conversions 11% — managing $650K in ads with sustainable ROI.
A regional printing services provider replaced an underperforming site with a brand-led, conversion-focused build + local SEO — 5K monthly organic visits, 125+ first-page keywords, and 60% lower CPA in 6 months.