Most websites peak the day they ship and decay quietly afterward. Our maintenance program keeps your e-commerce site converting better every month — ongoing CRO, performance, security, and the small adjustments that compound over a year into double-digit lift.
Some agencies hide what's included until you're past the proposal stage. We don't. Here's exactly what every e-commerce maintenance engagement covers — six concrete deliverables, each tied to your unit economics.
Quarterly CRO sprints — A/B tests on key conversion pages, run by senior strategists with statistical rigor, not vibes.
Monthly perf audit and remediation. Sub-2-second LCP and clean Web Vitals are non-negotiable, not aspirational.
Patches, dependency updates, vulnerability scans, and SOC 2 / GDPR / accessibility (WCAG AA) compliance maintenance.
New page production, copy updates, image refreshes, and seasonal launches handled inside the retainer.
CRM, marketing automation, analytics, and e-commerce integration health monitoring and fixes when third-party APIs break.
A real document — not a screenshot — with what changed, what improved, what's at risk, and what we recommend next quarter.
Same engagement architecture across every maintenance program — recalibrated for e-commerce unit economics. Every stage produces a measurable artifact your team can defend, not a discovery deck.
Two-week handoff + baseline audit.
Fix tech debt + secure baseline.
Quarterly CRO + perf sprints.
Monthly health reports, scope rebid quarterly.
The unsexy operational details that determine whether your investment pays back. Worth comparing before you sign anywhere — including with us.
Eight of the most common questions we field on first calls. If something here isn't covered, the strategy call is the right place to dig in.
Pick the path that fits where your team is right now. We default to giving you something useful in the first conversation — a real audit finding or a written scope — before either of us makes a longer commitment.
A sampling of recent engagements that match this work.
A pioneering reusable-writing-tablet brand cut acquisition costs to $31 per conversion + boosted conversions 11% — managing $650K in ads with sustainable ROI.
A Swedish sustainable furniture brand replaced a plugin-bloated 15-second site with a custom lightweight rebuild — 28% conversion lift, 82% fewer server requests, place2place API integration.
A boutique Singapore commercial printer recovered from a property-market crash with restructured Google Ads + SEO — 4.5× lower CPA and 30% sales growth from a diversified client base.