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Client Smith-Midland Corporation
Industry Industrial · Precast Concrete
Engagement Web Redesign + UX strategy
Case № 052 · 2023 / 2024

Doubled Smith-Midland conversions and dropped bounce rate 65% with a UX-led web consolidation.

A precast concrete leader unified fragmented regional websites under one cohesive UX-driven build — bounce rate down 65%, conversions doubled, and 100% in-house content management efficiency.

Result -65% bounce rate, — conversions, 100% in-house CMS efficiency.
Approach UX audit + multi-site consolidation + multimedia integration + WordPress migration.
Services
Website Redesign UX Strategy Brand Alignment Conversion
Stack WordPress · Multi-site consolidation
// smith-midland-corporation.live
Bounce rate
-65%
↘ engagement
Conversions
2×
↗ doubled
CMS efficiency
100%
↗ in-house
Conversion lift · post-launch curve
2×
About the client

A leading developer and manufacturer of innovative precast concrete products for construction, utilities, transportation, and public safety.

Smith-Midland Corporation is a leading developer and manufacturer of innovative precast concrete products. Serving construction, utilities, transportation, and public safety sectors, Smith-Midland is recognized for engineering expertise and shaping infrastructure nationwide. Alongside its sub-brand, Concrete Safety Systems, the company innovates with sustainable, durable precast solutions.

While their physical products command strength and trust, fragmented regional sub-brand websites fractured this perception online.

i The challenge

Fragmented regional sites, outdated UX, weak recruitment funnel.

Smith-Midland's sites were outdated, rigid, and lacked engaging content like videos or case studies. Conversion paths were unclear with minimal CTAs. Recruitment also struggled — sites didn't reflect the employee-centric culture critical for hiring talent.

Multiple regional sites presented inconsistent branding, messaging, and design — confusing users and creating internal inefficiencies. Outdated content, duplicated efforts, and bloated structures drained resources.

Pre-engagement baseline Month 0
Bounce rate High
Site count Many
Update friction Bottlenecked
ii The solutions

Consolidate to two sites, modernize UX, integrate multimedia + interactive content.

We consolidated multiple regional sites into two centralized platforms with cohesive content and design. Interactive elements — embedded videos, lead-gen forms, bold CTAs, dynamic imagery — improved engagement.

Migration to WordPress empowered internal teams to update content without bottlenecks. Strategic visual design incorporated brand identity nods, setting them apart in the industrial space.

  1. Multi-site consolidation
    Streamlined regional sites into two cohesive platforms.
  2. UX-driven redesign
    Bold, industry-reflective design with strong brand cohesion.
  3. Multimedia integration
    Video, interactive content, and dynamic imagery.
  4. Conversion-focused CTAs
    Sticky widgets, prioritized actions, and integrated forms.
  5. WordPress migration
    Internal teams empowered to update without external bottlenecks.
  6. Recruitment-focused storytelling
    Employee-centric content improving talent visibility.
Services used
Website Redesign UX Strategy Brand Alignment Conversion

Strength in numbers.

Recruitment improved, content management streamlined, and visitor journeys engaged — a transformed online identity supporting growth, attracting talent, and positioning Smith-Midland as innovative industry leaders.

01 · Bounce rate ↘
-65%
Bounce rate decreased 65% due to streamlined navigation and engaging content flow.
02 · Conversions ↗
2×
Conversions doubled through prioritized CTAs, sticky widgets, and integrated forms.
03 · CMS efficiency ↗
100%
Website management efficiency improved 100% after migration to WordPress.
↗ Headline result · 2× conversions, -65% bounce rate
Reporting cadence · monthly · UX-tied